Support Center

Get help with Secure Shield Manager. We're here to assist you with any questions or issues.

Popular Help Topics

Getting Started

Learn how to set up and use Secure Shield Manager for the first time

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Password Management

Everything about creating, storing, and managing your passwords

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Sync & Backup

Keep your passwords synchronized across all your devices

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Troubleshooting

Common issues and how to resolve them

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Getting Started

How to Install Secure Shield Manager

Step-by-step guide to downloading and installing the app from the App Store

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Creating Your First Account

Learn how to set up your master password and create your first account

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Initial Setup and Configuration

Configure your security preferences and customize the app to your needs

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Password Management

Adding Your First Password

Learn how to add and store passwords for your online accounts

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Using the Password Generator

Create strong, unique passwords with our built-in generator

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Password Strength Analysis

Understand how we analyze password strength and get improvement suggestions

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Still Need Help?

Can't find what you're looking for? Our support team is here to help you with any questions or issues.

Email Support

[email protected]

Response within 24 hours

In-App Support

Use the support chat in the app

Available 24/7 for premium users

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM PST

Saturday: 10:00 AM - 4:00 PM PST

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